Here you will find our most frequently asked questions about our business and our freeze dried meals. Whether you have a question about nutritional information, storage or preparation, we’re here to answer your questions and give you the facts about our freeze dried food.
Have another question that you don’t see here? Please feel free to call our Easy Meal customer service line at 888.641.2933, or contact us with any questions you may have.
Monday-Friday 8:00 am-5:00 pm PST Customer Service phone line: 888.641.2933
After opening a pouch or can, we recommend eating food within 1 week. Store any un-rehydrated food in sealed package in a cool and dry location. Learn more about storage information here.
Our products have been tested and found to be acceptable for many years after the shelf life, if they have not been punctured or opened and have been stored in a cool, dry location.
As for how we list the manufacturing dates may change, to see when your Easy Meal was made contact us. The information we’ll need to determine the age of your food can be found printed on the back of our pouches and the bottom of our cans.
For best results we recommend using boiling water, however, cold water will also rehydrate your Easy Meal food. The preparation time will take about twice as long when using cold water. Meals will be nutritious with any water temperature!
No problem, the oxygen absorber is completely safe and won’t harm you. Just remove it and continue to serve the product.
Easy Meal products are best stored between 32-75◦ F. Long-term storage at higher temperatures can impact the flavor, however, they are still safe to eat. Learn more about storing Easy Meal products.
Not only does it taste better, but the shelf life for Easy Meal products is at least 10 years if stored properly. This is because oxygen and moisture are removed from the product, eliminating the need to rotate (dispose/donate) and track meals during a 10 year period. This results in a cost savings for the Easy Meal program versus traditional canned foods.
There are a number of costs associated with traditional canned foods, which are eliminated with Easy Meal. To start, you’ll avoid bureaucracy and paperwork involved with planning and scheduling food rotation, including ordering, receiving, storing, and tracking food. In addition, Easy Meal not only prepares the menu, we cook the meals. All your staff needs to do is add water and serve!
The Easy Meal program can help simplify your emergency food plan in several areas, including:
- Easy Meal avoids rotating errors because of extended shelf life. Set it and forget it!
- EM program is easier for State Surveyor to approve.
- Consistent emergency program over multiple-communities.
- Canned meals difficult to rotate into daily meals. Lower quality=unhappy residents.
Core 3 Day Kit – 0.6 gallons/person = Total 15 gallons; Deluxe 3 Day Kit – 1.4 gallons/person = Total 35 gallons; Accessory 3-Day Kit – 0.8 gallons/person = Total 20 gallons. This does not include additional drinking water. Recommendation is 1 gallon/person/day for food and drinking, and Easy Meal only requires half of that amount. Also, Easy Meal uses less water for preparation and since you can serve directly from our pouches, you don’t need water for cleanup!
Easy Meal partners with CPS and Innovatix group purchasing organizations. Questions? Contact our Customer Service at 888.641.2333 or fill out our contact form here.
Yes! Easy Meal can be purchased through Sysco, Food Services of America, Shamrock, and Gordon Food Services.
People that try Easy Meal freeze dried foods for the first time are usually very surprised with how easy they are to prepare, how great it tastes, and how much it is like homemade. In an emergency, if staff is limited, you don’t need training to prepare Easy Meal. Our home-cooked flavors can also help provide a sense of normalcy, which is so important in an emergency situation.
To try Easy Meal yourself and experience first hand the ease of preparation and delicious home-cooked flavors, please click here for a sample.
Specific information is provided on our nutrition page. Almost all nutritional value will be maintained during products’ shelf life because of the gentle, low heat freeze drying process, and expert packaging, which maintains a very low-moisture and low-oxygen environment. For best results, store Easy Meal products between 32-75◦ F. Long term storage at higher temperatures can impact nutrition and flavor, however, they are still safe to eat.